> ## Content Index > Fetch the complete content index at: https://www.foodconsumer.org/llms.txt > Use this file to discover other available public pages before exploring further. # WindowTex Recalls Custom Roller Shades - URL: https://www.foodconsumer.org/windowtex_1216140308/ - Published: 2014-12-16T16:08:00.000Z - Updated: 2026-09-22T16:27:32.000Z - Description: WindowTex is recalling about 6,800 custom roller window shades after six reports of a steel pin working loose from the idler and letting the shade fall from its bracket. No injuries have been reported, and owners can get free replacement idlers. - Author: Food Consumer - Tags: Miscellaneous, Health News, #vivvo-import \-----------NEWS from CPSC----------- U.S. Consumer Product Safety Commission Office of Communications 4330 East West Highway, Bethesda, MD 20814 www.cpsc.gov 1\. WindowTex Recalls Custom Roller Shades Due to Risk of Injury http://www.cpsc.gov/en/Recalls/2015/WindowTex-Recalls-Custom-Roller-Shades/ \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* Recall Date: December 16, 2014 Recall Number: 15-047 WindowTex Recalls Custom Roller Shades Due to Risk of Injury Recall Summary Name of Product: Roller Window Shades Hazard: A steel pin inserted into the idler on the shades can become dislodged and cause the shade to fall from the mounting bracket, posing a risk of injury from impact to the consumer. Remedy: Repair Consumer Contact: WindowTex toll-free at (877) 294-3580 between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the firm’s website at www.windowtex.com and click on the “Recall Information” link for more information. Recall Details Units: About 6,800 Description: This recall involves WindowTex custom-made fabric roller window shades that are raised and lowered by a side-mounted chain. The recalled shades have an idler with steel pin inserted into one end of the roller tube. The steel pin is used to connect the window shade to the metal mounting bracket. Roller shades included in this recall have idlers with model number D15T, used with a 1½ inch roller tube, and model number D20T, used with a 2 inch roller tube. Incidents/Injuries: WindowTex has received six reports of steel pins becoming dislodged from the window shade idler, causing some of the shades to fall. No injuries have been reported. Remedy: Consumers with the recalled window shades should immediately contact the place of purchase for instructions on how to schedule a service call for free replacement idlers. Consumers can also contact WindowTex for help identifying their authorized dealer. Authorized dealers are contacting all known purchasers. Sold exclusively at: WindowTex authorized dealers nationwide from April 2014 through June 2014 for between $100 and $500. Manufacturer: Windowcraft Inc. dba. WindowTex, of Garden City Park, NY Manufactured in: USA \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to a product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov. Media Contact Please use the phone numbers below for all media requests. Phone: (301) 504-7908 Spanish: (301) 504-7800 CPSC Consumer Information Hotline Contact us at this toll-free number if you have questions about a recall: 800-638-2772 (TTY 301-595-7054) Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime Call to get product safety and other agency information and to report unsafe products.